You must be of legal age to consume cannabis in your province of residence to enter our website. By clicking ‘Enter’, you confirm that you are of legal age to consume cannabis in your province of residence (19+, 18+ in AB or QC).
On this webpage, we set out:
By using this website and any of our services, including creating an account to make purchases through this website, using our online shopping portal, and speaking with our Client Care Department, you consent to our collection of certain personal information about you.
If you do not wish for us to collect your personal information, please do not use this website or our services.
“Personal Information” is any information about an identifiable individual.
NGC collects Personal Information directly from our clients, their authorized representatives, and their doctors, nurse practitioners, and other medical professionals as applicable. We collect Personal Information from you when you register for an account, place an order, subscribe to our communications, respond to a survey or enter information on the Website.
We will use your Personal Information:
We may also use your Personal Information for statistical purposes, for example to identify the types of diagnoses that our clients are using cannabis to treat, and the types of strains or characteristics of cannabis that are most beneficial for different diagnoses. We may publish and/or disclose to third parties such aggregate statistics, but we will not disclose any identifiable Personal Information except in accordance with this Policy.
Without limiting the generality of any of the foregoing, NGC may collect, use, and disclose your Personal Information as follows:
You may request access to any of your Personal Information in our possession, including to correct such Personal Information.
Summary Personal Information is available on reasonable notice. More detailed requests which require retrieval costs may be subject to reasonable costs.
Your rights to access your Personal Information are not absolute. We may deny you access to your Personal Information when:
If we deny your request for access to your Personal Information, we will explain the reason for such denial.
We take reasonable precautions to ensure that your Personal Information is kept safe from loss, theft, unauthorized access, disclosure, copying, use or modification. The steps we take to protect your personal information include:
We may collect some information about your computer (commonly known as “cookies”) when you look at our website. The type of information we may collect from cookies includes your IP address, the date and time the computer visited the website, and how the website was used.
We use the cookie information to improve our knowledge of the use of our website. You can erase or block cookies from being collected by changing the settings on your internet browser.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party websites may have separate and independent privacy policies. We therefore have no responsibility or liability of these linked sites.
If you submit any user feedback, creative ideas, suggestions, proposals, plans, recipes, photos, images or other materials (collectively, “Comments”) which contain your Personal Information to NGC, you consent to the collection, retention, and public disclosure by NGC of such Comments, including any Personal Information they contain.
If you believe that your Personal Information has been posted by a third party without your consent, you should contact NGC by phone at 1-905-235-0348 or by email at firstname.lastname@example.org.
NGC has and is developing a range of social media channels, which we invite people to like or follow us on. We use these different channels to provide company updates and to get valuable feedback from you – our customers and general audience.
In addition to complying with NGC’s policies and terms and conditions, please respect the guidelines currently in place of whichever social media channel you are using.
We reserve the right to remove any contributions that break the rules of the relevant social media channel, or which are not in line with the following general guidelines:
NGC reserves the right to restrict or remove any content that is deemed in violation of this social media policy or any applicable law, and to block any users from its social media channels at its sole discretion and without explanation.
If you have questions about this Public Social Media Policy, please call us at 1-877-291-3394 or email us at email@example.com.